FAQs

Because each item is custom decorated with the company logo, orders typically take
approximately 3 weeks to process and deliver. Once your order ships, you will receive a confirmation email with tracking information.

Once your order ships, you will receive an email with tracking information so you can monitor delivery status.

Please reach out to Thready’s customer service team. You’ll find their contact info on their website, and here it is as well: info@threadygoods.com, 206-420-3727

Yes, we ship worldwide.

This store is managed by an authorized merchandise partner, Thready, on behalf of Nest Seekers to provide approved branded apparel and accessories for employees.

Since each order is customized, we are not able to offer refunds or exchanges. Please double check sizing before placing your order.
Because items are made specifically for this company store, all sales are generally considered final unless there is a product defect or order error.

Sales tax is not included in listed prices, but will be listed at checkout if applicable.

Yes. All merchandise and logo usage available in this store have been approved for employee purchase.

Yes. Bulk or group orders may be available for departments, events, or employee recognition programs. Please contact us for assistance with larger orders at volume pricing.

Please contact customer support immediately. Address changes can only be made before the order has shipped.